Templates

Every email customers receive

  • Review request, first and second reminder, review confirmation, merchant reply, coupon reward and Q&A answer emails.
  • Edit the subject, email title, preheader and body, with bold, italic, underline and links, and variables such as the customer and product name.
  • A live desktop and mobile preview, and Send sample email to check the real thing in your inbox.
  • Tone of voice presets (friendly, professional, casual) with written variants you can cycle through and edit. No AI service is involved.

Branding

Look like your store

  • Customer-facing name, logo, brand colour and rating icon in Settings › Branding.
  • Emails go out under your sender name, and replies go to your reply-to address.
  • Optionally receive a copy of every email sent to customers.
Plan

Editing email content needs Awesome. Forever Free sends the default templates and lets you change the review request subject. Compare plans.

Built for Shopify

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