What shoppers need
How it looks and lasts at home
- True size, colour and material in a real room.
- Assembly time and difficulty.
- Delivery experience for large items.
A sensible setup
Start here
- 01
Trigger on delivery
Large items can take a long time between fulfillment and delivery. The after-delivery trigger avoids asking before the item arrives.
- 02
Ask for room photos
Mention photos in the request email; they answer size and colour questions better than text.
- 03
Use store reviews
Delivery and assembly service feedback fits naturally in store reviews.
Built for Shopify
Start collecting reviews on the free plan.
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