What shoppers need
Taste, freshness and arrival
- How it tastes and how it compares with similar products.
- Whether it arrived fresh, cold or intact.
- Portion size and value.
A sensible setup
Start here
- 01
Ask quickly
Use the after-delivery trigger with a short delay, or hours rather than days in a custom timing schedule for perishables.
- 02
Separate delivery from product
Store reviews give delivery and packaging feedback a home, so product ratings stay about the product.
- 03
Connect bundles
If you sell boxes or bundles, choose whether requests go to the box or its contents, and whether the box page shows its contents' reviews.
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