What it does

Answer once, help every later shopper

  • An Ask a question button in the review widget; questions appear in Reviews › Customer questions.
  • Answering a pending question publishes it, and the shopper who asked can be emailed the answer.
  • Product FAQs and Store FAQs blocks show answered questions as an accordion.
  • Questions can be moderated, edited, imported and exported by CSV.
  • You can be notified by email whenever a new question is posted.
Plan

Asking is open on every plan. Answering, publishing answers and the FAQ blocks need Awesome. Compare plans.

Built for Shopify

Start collecting reviews on the free plan.

Forever Free has no review limits. Awesome adds Q&A answers, custom emails, coupons and Google Shopping, with a 15-day free trial.

Install Sofcy Reviews